Privacy Policy
What Information We Collect
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Contact details (name, email, phone number)
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Booking preferences and stay history
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Reviews and ratings you provide​
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How We Use Your Information
We use your data to:
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Process bookings and payments
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Facilitate communication between hosts and guests
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Improve our platform and customer service
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Send booking confirmations and important updates
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Prevent fraud and ensure platform safety
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Comply with legal requirements
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Who We Share Information With
We may share your data with:
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Other users: Basic profile info visible to facilitate bookings
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Service providers: Payment processors, email services, and hosting companies
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Legal authorities: When required by law or to protect safety
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Business partners: Only aggregated, non-personal data for analytics
We never sell your personal information to third parties.
Your Rights
You can:
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Access, update, or delete your personal data
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Request a copy of your data
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File complaints with data protection authorities
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Data Security
We protect your information using:
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Encrypted data transmission (SSL)
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Secure servers and regular security updates
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Limited employee access on a need-to-know basis
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Cookies
We use cookies to improve your experience. You can manage cookie preferences in your browser settings, though some features may not work properly if disabled.
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Data Retention
We must keep booking records for 7 years for tax and legal purposes.
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International Transfers
If you're outside our primary operating country, your data may be transferred internationally. We ensure appropriate safeguards are in place.
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Changes to This Policy
We'll notify you of significant changes via email or website notice at least 30 days before they take effect.
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Contact Us
For privacy questions or to exercise your rights:​
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Phone: +49 1512 2288316
This policy covers data collection through our website and mobile applications.